Portal Home > Knowledgebase > Voice Servers > Ventrilo 3 > MSG: Contacting server....
make sure the server is running > http://ventrilo.com/status.php
(enter the serverhostname and port# found in the vent client server setup) >
try resetting the modem-router-pc (in that order)
perform a traceroute to the server when it happens and post the results:
start > run > cmd
tracert serverhostname(found in server setup)
try the telnet test:
start > run > cmd
telnet serverhostname port#
(where serverhostname={the server ipaddress or hostname of the server you’re trying to connect to (found in vent client server setup)} and port#={port associated with that server}
(example: “telnet 75.125.43.51 3784” or “telnet www.myserver.com 3784” without the quotes)
If telnet can't connect then vent won't either as telnet is a function of the tcp/ip stack which is a part of the operating system. If it can't make a tcp connection then something is preventing the connection on that specific port#.
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